Terms of service
These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Website”) and the purchase of products from Brand Epoch Inc (“we”, “us”, or “our”). By using the Website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not use the Website.
Company Information
Company Name: Brand Epoch Inc Â
Address: 1070 Bannock St, Suite 208, Denver, CO 80204, United States Â
Email: info@brandepoch.life Â
Phone: +1 (720) 629-3336 Â
We operate an independent online retail store offering children’s educational and developmental products for young children, with a focus on toys, sensory play items, puzzles, fine motor skill activities, craft products, bath and water toys, printable learning resources, outdoor play items, soft toys, and curated learning products. We do not provide any financial, banking, payment processing, medical, therapeutic, or professional advisory services.
Eligibility
By using the Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and that you have the legal capacity to enter into binding contracts.
If you purchase products intended for children, you are responsible for selecting products that are appropriate for the child’s age, abilities, interests, and needs, and for ensuring proper adult supervision where applicable.
Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not attempt to gain unauthorized access to any part of the Website, servers, or related systems, and you must not interfere with or disrupt the normal operation of the Website.
We reserve the right to suspend or terminate your access if we reasonably believe you have violated these Terms or misused the Website.
Products and Information
We make reasonable efforts to ensure that product descriptions, images, pricing, age recommendations, included components, material information, and other product details are accurate and up to date.
Because our products may include wood, fabric, paper, cardboard, plastic, foam, craft materials, printed materials, or other materials commonly used in children’s products and learning items, slight variations in color, texture, finish, size, print placement, or appearance may occur. These variations are considered normal and are not necessarily product defects.
Product images are for reference only. Actual colors and details may vary slightly depending on lighting, screen settings, production batches, packaging updates, or supplier variations.
Age recommendations, safety notes, product descriptions, and learning-related descriptions are provided for general guidance. Customers should review all product information before purchase and use products according to the applicable instructions, warnings, and supervision requirements.
We reserve the right to modify, limit, or discontinue any products, prices, promotions, or offers at any time without prior notice.
Digital and Printable Resources
Some products may include digital or printable learning resources, such as activity pages, printable worksheets, downloadable files, or other electronically delivered materials.
Digital or printable resources may be delivered by download link, email, or account access, where applicable. Customers are responsible for providing an accurate email address and for ensuring they have the appropriate device, software, printer, or internet access needed to use these materials.
Digital and printable resources are provided for personal, non-commercial use only, unless otherwise stated. You may not resell, redistribute, upload, share, reproduce, or use these materials for commercial purposes without our prior written consent.
Prices, Taxes, and Payment
All prices are listed in U.S. Dollars (USD).
Prices generally do not include shipping fees, which are displayed at checkout where applicable.
Sales tax may be applied in accordance with applicable laws.
By placing an order, you authorize us and our payment service providers to charge the total order amount to your selected payment method. You are responsible for providing accurate, complete, and current billing and payment information.
We may use third-party payment service providers to process payments securely. We do not store full payment card details on our Website.
Orders and Contract Formation
When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline any order at our discretion.
A binding contract is formed when we send you an order confirmation email or when the products are shipped or delivered electronically, whichever applies first.
We may cancel an order if the product is unavailable or out of stock, if there is a pricing or description error, if payment is declined or suspected of fraud, or if the shipping address is incomplete, invalid, or outside our service area. If payment has already been taken, a refund will be issued to your original payment method where applicable.
Shipping and Delivery
Shipping methods, costs, and estimated delivery times for physical products are shown at checkout and detailed in our Shipping Policy, which forms part of these Terms.
Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather conditions, peak seasons, incorrect address information, high shipping volume, or logistics delays.
Risk of loss or damage may transfer to you once the package is handed to the carrier, subject to applicable law and our Shipping Policy.
Digital or printable resources do not require physical shipping and may be delivered electronically.
Returns and Refunds
Returns and refunds are governed by our separate Refund & Return Policy, which is incorporated into these Terms by reference. By placing an order, you acknowledge that you have reviewed and agreed to that policy.
For children’s products, toy sets, sensory play items, puzzles, craft products, bath and water toys, outdoor play items, soft toys, and multi-piece products, returned items should be complete, unused, and in their original condition with all packaging, labels, manuals, accessories, and parts included, unless otherwise required by law or approved by us.
Digital or printable resources may be handled differently from physical products because they are delivered electronically.
Safety and Product Use
Our products may include children’s toys, educational play items, sensory play products, puzzles, fine motor skill activities, craft products, bath and water toys, outdoor play products, soft toys, and printable learning resources.
Customers are responsible for checking product details, age recommendations, warnings, included components, and usage instructions before purchase and before allowing a child to use the product.
Some products may contain small parts, craft materials, water-play components, removable pieces, or accessories and may not be suitable for children under certain ages. Adult supervision may be required.
Products should be used only as intended. We are not responsible for misuse, improper handling, failure to follow product instructions, lack of supervision, or use by children outside the recommended age range.
Product descriptions may refer to play value, creativity, imagination, coordination, sensory exploration, early learning, fine motor skills, or parent-child interaction. These descriptions are for general informational purposes only and do not guarantee any specific educational, developmental, therapeutic, medical, or health outcome.
Intellectual Property
All content on the Website, including text, images, graphics, designs, logos, icons, layouts, product descriptions, printable materials, digital files, and software, is owned by or licensed to Brand Epoch Inc and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, display, sell, resell, upload, share, or create derivative works from any Website content or digital materials without our prior written consent.
Third-Party Links and Services
The Website may contain links to third-party websites or use third-party services, including payment processors, shipping carriers, analytics tools, email services, digital delivery services, or other service providers.
We are not responsible for the content, policies, practices, or performance of third-party websites or services. Your use of third-party services may be subject to their own terms and privacy policies.
Disclaimer of Warranties
To the fullest extent permitted by law, the Website and all products are provided “as is” and “as available.”
We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted Website operation.
We do not guarantee that the Website will always be uninterrupted, secure, accurate, or error-free.
These Terms do not affect any legal rights that cannot be excluded under applicable consumer protection laws.
Limitation of Liability
To the maximum extent permitted by law, Brand Epoch Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunity, goodwill, or other intangible losses.
Our total liability for any claim related to an order shall not exceed the total amount paid for that order.
Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.
Indemnification
You agree to indemnify and hold harmless Brand Epoch Inc, its officers, employees, contractors, service providers, and partners from any claims, losses, liabilities, damages, costs, or expenses arising from your breach of these Terms, your misuse of the Website, your misuse of products, or your violation of applicable laws or third-party rights.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles.
Any disputes shall be subject to the jurisdiction of the state or federal courts located in Colorado, unless applicable consumer protection laws require otherwise.
Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on the Website with an updated “Last Updated” date.
Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
Contact Information
If you have any questions about these Terms, please contact:
Brand Epoch Inc Â
Email: info@brandepoch.life Â
Phone: +1 (720) 629-3336 Â
Address: 1070 Bannock St, Suite 208, Denver, CO 80204, United States